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unitQ

unitQ gives companies AI-powered, actionable insights from user feedback to help craft high-quality products, services, and experiences. unitQ centralizes feedback from all sources and groups it into granular categories so organizations can discover what matters most to users.

Use cases

  • Pinpoint key drivers behind attrition: Identify common pain points among users who stopped engaging with your product by combining product analytics data with user feedback.
  • Get insights by user type: Understand the different types of users you serve. Discover what matters most to each kind of user, including common issues, trends, and feature requests.
  • Optimize product onboarding: Identify and address top pain points new users experience and reasons why specific features have low engagement.
  • Supercharge A/B testing: Analyze the behavior, feedback, and engagement metrics of users in A/B tests to understand the outcomes and implications of variations.

Considerations

  • This integration is only available for customers who have paid plans with Amplitude.
  • Enable this integration in each Amplitude project you want to use it in.
  • You must have a paid unitQ plan to enable this integration.

Set up the integration

For more information on setting up this integration, refer to unitQ's documentation.

unitQ setup

  1. In unitQ, go to Integrations.
  2. Find or search for Amplitude, then click the Available button.
  3. Click Get Token, then copy it to your clipboard.

Amplitude setup

  1. In Amplitude Data, click Catalog and select the Destinations tab.
  2. In the Cohort section, click unitQ.
  3. Click Add another destination.
  4. Enter Name and paste in the API key you copied from unitQ.
  5. Map the Amplitude User ID field to the unitQ User ID field.
  6. Save when finished.

Send a cohort

To sync your first cohort, follow these steps:

  1. In Amplitude, open the cohort you want to sync, then click Sync.
  2. Select unitQ, then click Next.
  3. Choose the account you want to sync to.
  4. Choose the sync cadence.
  5. When finished, save your work.

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